ACADC Policy
We are committed to meeting your mental health needs. To keep financial arrangements as simple and cost-effective as possible, we have implemented the following policies;
- The patient is responsible for verifying insurance coverage and confirming that their respective provider at ACADC is on the patient’s current insurance plan for those utilizing EAP. Verification of benefits is not a guarantee of payment. Services not covered under accepted insurance plans will be subject to a Private Pay Fee as follows; $300 for the initial assessment/session, $200 for each subsequent individual session, and $175 for each subsequent family session. Payments are due at check-in for the date of service.
- Co-payments are due at check-in for the date of service. The patient is responsible for knowing their Co-payment amount.
- When you make an appointment, we dedicate the Therapist’s time, office space, and equipment for your visit. Appointments must be canceled 24 hours before the session by contacting the office via telephone. As such, missed appointments will result in a $85 No-Show Fee. This payment must be paid in full before making another appointment with ACADC.
- Late arrivals beyond 15 minutes are subject to rescheduling. If you are aware that you will be late for your scheduled appointment, please call the office at 770-676-0589 and speak with the Practice Manager for arrangements.
- All administrative forms completed by this office (i.e. disability, FMLA, IEP/504, verified diagnosis, court documents, etc.) will have a $50 Service Fee. These requests will be fulfilled 7-10 business days after receipt of payment.
- Medical records requests have a $50 Administrative Fee. These requests will be fulfilled 7 -10 business days after receipt of payment.